Automotive Product Specialist

Vacaville, CA
Full Time
Sales and Customer Service
Experienced
TITLE: Product Specialist
STATUS: Full-Time, Regular
CLASSIFICATION: Hourly; FLSA Non-Exempt
WORK HOURS: Varies According to Business Need
REPORTS TO: Sales Manager
SALARY: $40k-100k+ Annually



POSITION SUMMARY
Essential Duties and Responsibilities:
  • Welcome clients arriving at the dealership.
  • Maintain an accurate record of all clients.
  • Demonstrate the dealership’s vehicle and explain their features and warranties to customers.
  • Respond to client’s vehicle inquiries, purchase process including financing.
  • Accompany clients on test drives.
  • Assist clients to find a suited vehicle according to their needs and price range.
  • Negotiate car prices and trade – in values for client’s vehicle.
  • Determine client’s financing and ownership options with Finance department.
  • May assist also on client’s loan approval.
  • Perform after sales service on past clients ensuring satisfaction on purchased vehicle.
Qualifications:
  • Must be at least 18 years old.
  • Valid Driver's License
  • Must have a clear Motor Vehicle Record
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • High school diploma or GED preferred.
  • Helpful attitude and friendly demeanor
  • Able to carefully deal with confidential information.
  • Professional and dependable
  • Computer and internet skills, including Microsoft Office suite.
  • Exceptional clients service skills including internal communication.
  • Excellent customer service skills
  • Positive attitude
  • Knowledge and passion for vehicles
  • Maintains a professional appearance.
Education:
  • High school Diploma or equivalent

Time Keeping Requirements:
  • This position is expected to clock in and out for each work shift.  There is also an expectation to take a minimum of 30 minutes unpaid meal break before the 5th hour of each shift.  If working more than 12 hours in a day, an additional 30-minute unpaid meal break when working more than 12 hours in a day.  The second meal break must be taken before the 10th hour in each 12-hour shift.

Physical Requirements:
  • The position is based in a normal automotive dealership environment. Occasional physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, and lifting and carrying objects over 25lbs.  There may be potential exposure to fumes, chemicals, dust, along with high levels of noise.  The noise level in the work environment is usually moderately noisy.  The position will experience frequent
  • sedentary work, in an office environment. The employee must have visual acuity to determine the accuracy and thoroughness of the work assigned.  While performing the duties of this job, the employee may occasionally work near moving mechanical parts or in outside weather conditions. The employee may occasionally be exposed to wet and/or humid conditions, fumes, toxic or caustic chemicals.  Subject to weather conditions both inside and outside.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
 
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