Fit Specialist - Reno Harley-Davidson

Fit Specialist – Reno Harley-Davidson

Location: Reno, NV
Department: Sales
Reports To: Sales Manager / General Sales Manager
Compensation: Base + Commission (High earning potential for top performers)

Position Summary:

At Reno Harley-Davidson, the #1 dealership in the Wise Riders Owners Group, we don’t just sell motorcycles — we fit people to their freedom. As a Fit Specialist, your role is to connect customers with the Harley-Davidson lifestyle by guiding them to the perfect bike based on their wants, needs, and experience level. If you're hungry to win, driven by results, and excited to help people ride home on two wheels, this is the job for you.

Key Responsibilities:

• Greet every guest with energy and purpose — no missed opportunities.

• Perform high-impact customer interviews to identify wants, needs, and budget.

• Match each customer with the right motorcycle and ownership experience.

• Guide customers through the sales process: demo rides, write-ups, trade appraisals, and closing coordination.

• Set and confirm daily appointments through follow-up calls, texts, and emails.

• Collaborate with the F&I team to ensure a smooth and seamless transition.

• Maintain detailed CRM notes, daily follow-up, and accurate paperwork.

• Deliver world-class customer service that drives positive reviews and referrals.

What We Look For:

• Previous sales experience (automotive, powersports, or retail preferred).

• A competitive, goal-driven mindset — you want to be #1.

• Strong communication skills and the ability to build quick rapport.

• Must be comfortable on a motorcycle and excited to learn the product.

• Willingness to work weekends, holidays, and major sales events.

• Valid motorcycle endorsement (or willingness to obtain one).

Performance Expectations:

• Daily Appointments Set & Confirmed

• Monthly Unit Sales Target

• Customer Experience Index (CXI) Score

• CRM Follow-Up Completion

Why Work at Reno Harley-Davidson?

• Be part of a winning culture where hard work is recognized and rewarded.

• Unlimited earning potential — the more you close, the more you make.

• Learn from industry leaders and grow your career in powersports.

• Represent one of the most iconic brands in the world.

Think You Can Fit the Right Bike to the Right Rider?

Apply now and take the first step toward a fast-paced, rewarding career at Reno Harley-Davidson.