Service Advisor

Experienced Service Advisor – Hyundai of Vacaville

Location: Vacaville, CA
Job Type: Full-time
Compensation: Competitive salary + commission + benefits $60,000-$120,000 annually.

About Us:
Hyundai of Vacaville is a top-performing dealership committed to providing exceptional customer service and a superior vehicle ownership experience. We are currently seeking a highly motivated and experienced Service Advisor to join our team. If you have a passion for the automotive industry, strong customer service skills, and the ability to thrive in a fast-paced environment, we want to hear from you!

Responsibilities:

• Greet customers in a professional and friendly manner.
• Accurately document vehicle concerns and service requests.
• Advise customers on necessary repairs and maintenance, providing clear estimates.
• Work closely with technicians to ensure timely completion of services.
• Communicate with customers regarding vehicle status, recommendations, and follow-ups.
• Maintain a high level of customer satisfaction and retention.
• Upsell additional services and products when appropriate.
• Handle customer inquiries and concerns with professionalism and efficiency.
• Process repair orders and payments accurately.

Qualifications:

• Previous automotive service advisor experience required.
• Strong understanding of vehicle maintenance and repair processes.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency with dealership management systems (DealerTrack, CDK, Reynolds & Reynolds, etc.) preferred.
• Valid driver’s license and clean driving record.

What We Offer:

• Competitive salary with performance-based bonuses.
• Health, dental, and vision insurance.
• Paid vacation and holidays.
• Employee discounts on vehicle purchases and services.
• Ongoing training and career advancement opportunities.

Join our Hyundai of Vacaville team and take your career to the next level!

📩 Apply Today! Submit your resume and cover letter to [insert application email] or apply in person at our dealership.