Sales Specialist
Northbay Nissan is looking for a sales representative to join our team. This person will actively seek out and engage prospective customers to sell our product and/or services.
Our Sales Associate are expected to help Customers buy the way they want to buy, online, over the phone and in person. The Sales Associate will interact with hundreds of Customers that begin as internet leads or phone calls and will work with these customers throughout every step of the car buying process. The goal is to create an exceptional vehicle-buying experience to build customer loyalty to Northay Nissan.
This position interacts daily with Customers, Sales Managers, other Product Specialist, Sales Managers, Finance Managers and Service Advisors, just to name a few.
Essential Duties
- Responding to leads in a timely fashion, answering questions, providing information and helping guide Customers throughout the car buying experience.
- Providing an exceptional customer experience to drive loyalty.
- Transitioning Customers effectively from phone and internet contact to their in-store experience.
- Using a consultative selling process to match the best vehicle to the Customer needs.
- Creating a great vehicle delivery experience for the Customer.
- Following up with Customers to ensure satisfaction
- Prospecting through referrals and other creative approaches.
- Setting and achieving targeted sales goals.
- Gaining superior product knowledge to effectively help Customers.
- Transition Customers to the Service Department to support their ownership experience.
Qualifications
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Demonstrated ability to sell
- Demonstrated communication and interpersonal skills
- Organizational and follow-up skills
- Experience and desire to work with technology
- Valid in-state driver's license and have and maintain an acceptable, safe driving record
- High School diploma or equivalent
- Valid Sales License is required for this position.
Our employees enjoy a work culture that promotes healthy and productive work Environment.
- Medical, Dental & Vision Insurance
- 401k plan w/ matching contributions
- Paid Vacation, Holiday, and Sick Pay
- Growth opportunities
- Employee vehicle purchase plans
- Family culture with organized structure
- Long term job security
- Associate discounts on vehicles, service and parts purchases
- Employee recognition programs
- Leading competitive pay
Physical Requirements:
- The position is based in a normal automotive dealership environment. Occasional physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, and lifting and carrying objects over 25lbs. There may be potential exposure to fumes, chemicals, dust, along with high levels of noise. The noise level in the work environment is usually moderately noisy. The position will experience frequent sedentary work, in an office environment. The employee must have visual acuity to determine the accuracy and thoroughness of the work assigned. While performing the duties of this job, the employee may occasionally work near moving mechanical parts or in outside weather conditions. The employee may occasionally be exposed to wet and/or humid conditions, fumes, toxic or caustic chemicals. Subject to weather conditions both inside and outside.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.