Vallejo Chrysler Dodge Jeep Ram (CDJR)
Vallejo, CA

Vallejo CDJR is seeking a high-performance Service Manager to lead and grow our service drive. We are looking for a proven leader who understands fixed operations, drives accountability, builds strong technician teams, and is focused on profitability and customer retention.

If you are process-driven, numbers-focused, and ready to take ownership of a growing department, we want to speak with you.

Compensation

$7,000 – $15,000 per month
(Based on experience, performance history, and leadership ability)

Aggressive pay plan for the right candidate.

Responsibilities

• Lead and manage all aspects of the service department

• Drive customer pay growth and increase effective labor rate

• Monitor and improve key metrics (GP, hours per RO, proficiency, CSI, absorption)

• Recruit, develop, and retain top-performing technicians and advisors

• Oversee dispatch, workflow, and shop productivity

• Control warranty processes and minimize chargebacks

• Improve service retention and declined service recovery

• Build a culture of accountability, urgency, and professionalism

• Work closely with Parts and Sales to maximize fixed operations performance

Qualifications

• Previous Service Manager experience required (CDJR experience preferred)

• Strong understanding of fixed ops KPIs and financial statements

• Proven record of increasing gross profit and car count

• Experience managing technician productivity and shop capacity

• Knowledge of Stellantis warranty and processes is a plus

• Strong leadership, communication, and organizational skills

• High level of integrity and ownership mentality

What We’re Looking For

• A leader, not just a manager

• Someone who builds teams, not excuses

• Performance-driven and metric-focused

• Strong in both customer satisfaction and profitability

• Ready to grow a department to the next level

Vallejo CDJR is committed to building a strong fixed operations foundation and we are looking for the right leader to help drive that growth.

If you are confident in your ability to lead, grow, and produce results — apply today.

Vallejo Chrysler Dodge Jeep Ram
Where performance meets opportunity.