Experienced Warranty Administrator

Hyundai of Vacaville – Vacaville, CA

Job Type: Full-Time
Pay Range: $25.00 – $30.00 per hour (DOE)
Compensation complies with California Equal Pay Act. Overtime and meal/rest period premiums will be paid in accordance with California law.

About Us

At Hyundai of Vacaville, part of Wise Automotive Group, we are committed to excellence in every department. Our Warranty Administrator is a critical role in ensuring accurate claims submission, timely reimbursements, and compliance with Hyundai Motor America policies and California regulations.

Responsibilities

• Process and submit all warranty claims to Hyundai Motor America in a timely and accurate manner.

• Review repair orders for proper documentation, technician notes, and required authorizations.

• Maintain warranty receivables schedule and reconcile against manufacturer statements.

• Track claim status and follow up on unpaid or denied claims.

• Ensure compliance with Hyundai Motor America, state, and federal warranty policies.

• Communicate effectively with service advisors, technicians, and management regarding warranty procedures.

• Assist with warranty audits and internal policy training as needed.

Qualifications

• Minimum 2+ years of warranty administration experience in an automotive dealership required (Hyundai/Kia experience strongly preferred).

• Strong knowledge of warranty claim processes, manufacturer guidelines, and compliance requirements.

• Proficiency with DMS platforms (CDK, Reynolds & Reynolds, Dealertrack, or similar).

• High attention to detail and ability to meet deadlines.

• Excellent organizational and communication skills.

• Must be able to work independently and as part of a team.

Benefits

• Competitive hourly pay ($25–$30/hr depending on experience).

• Paid sick leave (per California Healthy Workplaces/Healthy Families Act).

• Paid training and career advancement opportunities within Wise Automotive Group.

• Medical, dental, and vision insurance.

• 401(k) retirement plan with company match.

• Employee discounts on vehicles, service, and parts.

Schedule

• Full-time, 40 hours per week.

• Monday through Friday schedule with occasional Saturdays as needed.

• Overtime may be required during peak business periods (with OT pay).

Equal Opportunity Employer

Hyundai of Vacaville is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected category under California and federal law.