Automotive Service Advisor

Mazda of Vacaville, part of the Wise Auto Group has an opening for Automotive Service Advisor to work and thrive in our dealership.

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. A Service Advisor will have many duties, but they commonly focus on answering customer questions, scheduling appointments, and helping the customer determine what services they may need based on vehicle maintenance issues. Our team works together to insure our customers get a first class automotive service experience.

What We Offer & Benefits:

• Opportunity for advancement 
• Competitive compensation 
• Industry competitive Medical Insurance with major carriers 
• Dental & Vision Insurance - Free for Employees Only 
• Basic Company Life Insurance $10,000 Coverage 
• Paid Vacation Leave - Accrual begins after the 6th month of employment
• 5 Days of Sick Leave - Begins after 30th day of employment.
• 3 Days of Bereavement leave a year
• Available Supplemental Insurances 
• 401k Retirement Plan with a 3.5% Company Match Through Transamerica 
• Employee discount on oil changes, other services & parts
• Paid training and continuing training
• Established Auto Group that is growing and wants to promote from within

Requirements:

• High school diploma or equivalent
• Experience as a automotive service advisor is preferred but not needed
• Valid Driver’s License and insurable driving record
• Positive attitude and strong work ethic. We are looking for someone that wants to show up on time and ready to work
• Ability to learn new technology, repair and service procedures and specifications
• Strong communication and follow up skills
• Team player with ability to collaborate with others effectively 
• Knowledge of automotive systems  
• Basic computer competencies, mechanical and troubleshooting skills
• You must be a solution-oriented person

Keywords: Automotive Service, Parts, Mechanic, Mazda, Used Cars, PDI, Quick Lube, LOF, Express Service, Technician, Service Writer.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.